SHIPPING
Best Seat In The House Inc. will only ship out products to Canada and the USA (unfortunately we do not ship to: Alaska, Hawaii, and the US Virgin Islands).
All items are shipped via Ground Freight Service. We have multiple preferred carriers, and reserve the right to ship using what we feel is the best suitable carrier for your shipping destination and location. Shipping and transit times can vary due to your location or carrier order volumes. Shipping lead times can be 1-12 business days from the day your product ships from our facility.
All chair pricing shown online is subject to Ground Freight costs.
For local customers, you can also pickup your chair from our head office at:
255 Industrial Parkway South, Unit 1, Aurora, ON. L4G 3V5.
INTERNATIONAL SHIPMENTS
In some occurrences, International Brokerage and Duties may be required on a delivery of your item. Charges for Brokerage and Duties are the sole responsibility of the purchaser and not that of Best Seat In The House Inc.
RETURNS
Due to the custom nature of our products, all sales are final and cannot be returned or exchanged. Should there be any issues or concerns with the item you have received, you must notify our customer service team via email within 48 hours of confirmed delivery.
SHIPPING LEAD TIMES
We at Best Seat In The House Inc. unfortunately do not have any control over shipping delays or transit times provided by our shipping carriers.
During peak purchasing seasons such as but not limited to: Black Friday, Cyber Monday, Christmas (just to name a few); carrier shipping delays can happen due to an influx of packages being shipped.
Once your items ship from our facility; rest assured that all items will carry a tracking number. This number will allow you to track your shipment as it departs from our facility, to your requested ship to address.